Refer to Appropriate Programs

A referral is not an adverse action but can be the first step toward helping an employee get back on track.

GUIDELINES for making a referral:

Choose the type of assistance based on the particular issue.
Consider a provider under the employee’s health insurance program.
Ensure the provider understands the employee’s job requirements and workplace culture.
Consider referring to an EAP that specializes in conducting employee workplace assessments, locating substance use treatment resources, transitioning the employee back to work, and monitoring ongoing compliance with a return to work.
If a workplace is required to follow federal testing regulations, a qualified substance abuse professional (SAP) may need to conduct both the initial and return to work assessments.
The employer should continue to be supportive of employees who have been referred for assistance with problems related to alcohol and misuse of prescription or other drugs. An EAP can provide supervisors with guidance on supportive measures.